I have an issue with Tracfone
Tracfone Ulasan pelanggan oleh pengguna GetHuman GetHuman-jmaxey dari Disember 9, 2017
Background on GetHuman-jmaxey's case
GetHuman: GetHuman-jmaxey - can you tell our other Tracfone customers when your case took place?
GetHuman-jmaxey: Yes I can. It was afternoon, on Disember 3.
GetHuman: Did you reach out to Tracfone, and if so, how?
GetHuman: And which of these common Tracfone customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jmaxey a list of common Tracfone problems)
GetHuman-jmaxey: "Refund" was why I was trying to call.
GetHuman-jmaxey's review of Tracfone customer service
GetHuman: So how would you sum up your experience for GetHuman's Tracfone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jmaxey: I have an issue with Tracfone
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-jmaxey: Your rep was unable to connect my new trac fone. She gave me a reference number *** *** ****. This was yesterday. I still cannot connect.
GetHuman: Let's quantify your experience contacting Tracfone. On a scale of 1 to 5, how easy is it go get help on a Tracfone problem?
GetHuman-jmaxey: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jmaxey: I'd give them a three out of five on communication.
GetHuman: And what about Tracfone's ability to quickly and effectively address your problem?
GetHuman-jmaxey: For that I would say two out of five.
GetHuman: And finally- any advice for other Tracfone customers?
GetHuman-jmaxey: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Tracfone mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jmaxey taken from his Tracfone customer service problem that occurred on Disember 3, 2017.