I have an issue with Tracfone
Tracfone Ulasan pelanggan oleh pengguna GetHuman GetHuman-kayefier dari Disember 8, 2017
Background on GetHuman-kayefier's case
GetHuman: GetHuman-kayefier - can you tell our other Tracfone customers when your case took place?
GetHuman-kayefier: Yes I can. It was evening, on Disember 3.
GetHuman: Did you reach out to Tracfone, and if so, how?
GetHuman: And which of these common Tracfone customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kayefier a list of common Tracfone problems)
GetHuman-kayefier: "Cancel service" was why I was trying to call.
GetHuman-kayefier's review of Tracfone customer service
GetHuman: So how would you sum up your experience for GetHuman's Tracfone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kayefier: I have an issue with Tracfone
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-kayefier: i can not get service at my home i used to can you help me or replace the phonei have bares i have ***.** min what is going on WHY DO I NOT HAVE SERVICE!!!!!!!!!!!!!! I HAVE WATED FOR OVER * HOURS AND NO ONE HAS TALKED TO YET MY SERVICE IS GOOD UNTIL********** now it has been * hours it has now been * hours what the heck i am pissed off
GetHuman: Let's quantify your experience contacting Tracfone. On a scale of 1 to 5, how easy is it go get help on a Tracfone problem?
GetHuman-kayefier: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kayefier: I'd give them a five out of five on communication.
GetHuman: And what about Tracfone's ability to quickly and effectively address your problem?
GetHuman-kayefier: For that I would say four out of five.
GetHuman: And finally- any advice for other Tracfone customers?
GetHuman-kayefier: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Tracfone mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kayefier taken from his Tracfone customer service problem that occurred on Disember 3, 2017.