SafeLink: was told by marvin, that since I am low income...

SafeLink Ulasan pelanggan oleh pengguna GetHuman ~timothy miller dari November 25, 2017

Background on ~timothy miller's case

GetHuman: ~timothy miller - can you tell our other SafeLink customers when your case took place?
~timothy miller: Yeah. It was morning, on November 16.
GetHuman: Did you reach out to SafeLink, and if so, how?
~timothy miller: I used the 800-378-1684 number I found for on the GetHuman SafeLink customer phone number page I was on: SafeLink Customer Service Phone Number
GetHuman: And which of these common SafeLink customer issues best describes the reason you wanted to talk to them?
(Shows ~timothy miller a list of common SafeLink problems)
~timothy miller: "Cancel service" was why I was trying to call.

~timothy miller's review of SafeLink customer service

GetHuman: So how would you sum up your experience for GetHuman's SafeLink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~timothy miller: was told by marvin, that since I am low income, I am not entitle to my full minutes, he was a poor rep, refused to let me talk to a surpervisor.
GetHuman: Let's quantify your experience contacting SafeLink. On a scale of 1 to 5, how easy is it go get help on a SafeLink problem?
~timothy miller: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~timothy miller: I'd give them a two out of five on communication.
GetHuman: And what about SafeLink's ability to quickly and effectively address your problem?
~timothy miller: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink customers?
~timothy miller: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk SafeLink mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~timothy miller taken from his SafeLink customer service problem that occurred on November 16, 2017.


2.08 of 5 stars | 685 reviews

~timothy miller's SafeLink Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like SafeLink, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with SafeLink in any way.

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