SafeLink: They did not send the renewal information and t...
SafeLink Ulasan pelanggan oleh pengguna GetHuman ~Sick of bad service dari November 26, 2017
Background on ~Sick of bad service's case
GetHuman: ~Sick of bad service - can you tell our other SafeLink customers when your case took place?
~Sick of bad service: Sure. It was middle of the night, on November 16.
GetHuman: Did you reach out to SafeLink, and if so, how?
GetHuman: And which of these common SafeLink customer issues best describes the reason you wanted to talk to them?
(Shows ~Sick of bad service a list of common SafeLink problems)
~Sick of bad service: "Track an order" was why I was trying to call.
~Sick of bad service's review of SafeLink customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sick of bad service: They did not send the renewal information and turned off my phone this puts me in a dangerous position as I am disabled and need my phone. Horrible service
GetHuman: Let's quantify your experience contacting SafeLink. On a scale of 1 to 5, how easy is it go get help on a SafeLink problem?
~Sick of bad service: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sick of bad service: I'd give them a four out of five on communication.
GetHuman: And what about SafeLink's ability to quickly and effectively address your problem?
~Sick of bad service: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink customers?
~Sick of bad service: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk SafeLink mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Sick of bad service taken from his SafeLink customer service problem that occurred on November 16, 2017.