SafeLink: I have called for the last *months about my rep...

SafeLink Ulasan pelanggan oleh pengguna GetHuman ~laura johnson dari November 24, 2017

Background on ~laura johnson's case

GetHuman: ~laura johnson - can you tell our other SafeLink customers when your case took place?
~laura johnson: Yes. It was evening, on November 17.
GetHuman: Did you reach out to SafeLink, and if so, how?
~laura johnson: I used the 800-378-1684 number I found for on the GetHuman SafeLink customer phone number page I was on: SafeLink Customer Service Phone Number
GetHuman: And which of these common SafeLink customer issues best describes the reason you wanted to talk to them?
(Shows ~laura johnson a list of common SafeLink problems)
~laura johnson: "Overcharge/Strange charge" was why I was trying to call.

~laura johnson's review of SafeLink customer service

GetHuman: So how would you sum up your experience for GetHuman's SafeLink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~laura johnson: I have called for the last *months about my replacement phone and still haven't received it! Again they just told me I have to wait another *-** days. This is very very pport service. I should be shipped my phone express for your mistakes and the *** mind. That is my only source of contact. Please email me back at *****@***.com ASAP.
GetHuman: Let's quantify your experience contacting SafeLink. On a scale of 1 to 5, how easy is it go get help on a SafeLink problem?
~laura johnson: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~laura johnson: I'd give them a two out of five on communication.
GetHuman: And what about SafeLink's ability to quickly and effectively address your problem?
~laura johnson: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink customers?
~laura johnson: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk SafeLink mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~laura johnson taken from his SafeLink customer service problem that occurred on November 17, 2017.

SafeLink

2.08 of 5 stars | 685 reviews

~laura johnson's SafeLink Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like SafeLink, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with SafeLink in any way.

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