SafeLink: Every time i call customer service no one knows...

SafeLink Ulasan pelanggan oleh pengguna GetHuman ~lorenzo cannata dari November 26, 2017

Background on ~lorenzo cannata's case

GetHuman: ~lorenzo cannata - can you tell our other SafeLink customers when your case took place?
~lorenzo cannata: Yes I can. It was middle of the night, on November 23.
GetHuman: Did you reach out to SafeLink, and if so, how?
~lorenzo cannata: I used the 800-378-1684 number I found for on the GetHuman SafeLink customer phone number page I was on: SafeLink Customer Service Phone Number
GetHuman: And which of these common SafeLink customer issues best describes the reason you wanted to talk to them?
(Shows ~lorenzo cannata a list of common SafeLink problems)
~lorenzo cannata: "Lower my bill" was why I was trying to call.

~lorenzo cannata's review of SafeLink customer service

GetHuman: So how would you sum up your experience for GetHuman's SafeLink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lorenzo cannata: Every time i call customer service no one knows how to speak English that good and to till them my cell phone is lost and he couldn't help me on that part very poor and did help me get my problem with sellflink .
GetHuman: Let's quantify your experience contacting SafeLink. On a scale of 1 to 5, how easy is it go get help on a SafeLink problem?
~lorenzo cannata: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lorenzo cannata: I'd give them a four out of five on communication.
GetHuman: And what about SafeLink's ability to quickly and effectively address your problem?
~lorenzo cannata: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink customers?
~lorenzo cannata: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk SafeLink mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~lorenzo cannata taken from his SafeLink customer service problem that occurred on November 23, 2017.

SafeLink

2.08 of 5 stars | 685 reviews

~lorenzo cannata's SafeLink Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like SafeLink, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with SafeLink in any way.

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