Hughesnet: Unhappy with how your"high speed internet" I w...
Hughesnet Ulasan pelanggan oleh pengguna GetHuman GetHuman-kherzog dari Disember 1, 2017
Background on GetHuman-kherzog's case
GetHuman: GetHuman-kherzog - can you tell our other Hughesnet customers when your case took place?
GetHuman-kherzog: Sure. It was evening, on November 25.
GetHuman: Did you reach out to Hughesnet, and if so, how?
GetHuman: And which of these common Hughesnet customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kherzog a list of common Hughesnet problems)
GetHuman-kherzog: "Setup service" was why I was trying to call.
GetHuman-kherzog's review of Hughesnet customer service
GetHuman: So how would you sum up your experience for GetHuman's Hughesnet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kherzog: Unhappy with how your"high speed internet" I was told how happy I would be with it
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-kherzog: The whole Hughesnet experience has been overwhelmingly frustrated, I just want to throw my computer out the window and rip the dish off of my roof
GetHuman: Let's quantify your experience contacting Hughesnet. On a scale of 1 to 5, how easy is it go get help on a Hughesnet problem?
GetHuman-kherzog: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kherzog: I'd give them a one out of five on communication.
GetHuman: And what about Hughesnet's ability to quickly and effectively address your problem?
GetHuman-kherzog: For that I would say four out of five.
GetHuman: And finally- any advice for other Hughesnet customers?
GetHuman-kherzog: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Hughesnet mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kherzog taken from his Hughesnet customer service problem that occurred on November 25, 2017.