HomeAway.com: HomeAway is the WORST service since creation...
HomeAway.com Ulasan pelanggan oleh pengguna GetHuman ~Anderson dari November 22, 2017
Background on ~Anderson's case
GetHuman: ~Anderson - can you tell our other HomeAway.com customers when your case took place?
~Anderson: Yeah. It was afternoon, on November 15.
GetHuman: Did you reach out to HomeAway.com, and if so, how?
GetHuman: And which of these common HomeAway.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Anderson a list of common HomeAway.com problems)
~Anderson: "Account Access" was why I was trying to call.
~Anderson's review of HomeAway.com customer service
GetHuman: So how would you sum up your experience for GetHuman's HomeAway.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anderson: HomeAway is the WORST service since creation -- interminable holds -- no call back or no musack*ad option -- bad overpriced product. Keep away if you want to keep your sanity. All they care about is upselling you.
GetHuman: Let's quantify your experience contacting HomeAway.com. On a scale of 1 to 5, how easy is it go get help on a HomeAway.com problem?
~Anderson: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anderson: I'd give them a five out of five on communication.
GetHuman: And what about HomeAway.com's ability to quickly and effectively address your problem?
~Anderson: For that I would say two out of five.
GetHuman: And finally- any advice for other HomeAway.com customers?
~Anderson: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk HomeAway.com mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Anderson taken from his HomeAway.com customer service problem that occurred on November 15, 2017.